The Bahamas Telecommunications Company (BTC) has announced that it will provide customers a compensation package valued at around BSD3 million (USD2.98 million), after a power outage caused a service blackout last week. A spokesperson for BTC, which is the fixed line incumbent and sole wireless provider, said: ‘Even as we continue to uncover the cause of Monday’s failure, the company moved very quickly to come up with this package, which contains something for everyone, because we understood the magnitude of what happened and how it affected everyone in the Bahamas.’*The compensation package includes USD5 free credit for pre-paid customers, and a temporary price reduction of around 75% for on-net calls, down to USD0.05 per minute. Customers on pre-paid data packages have had an additional two days of data usage, whilst post-paid customers received free calls all weekend.
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OVETEL BTC issues BSD3m apology
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