The Telecommunications Regulatory Authority (TRA) has asked the UAE’s two telecoms operators Etisalat and Du to stop charging for the cancellation of services that customers did not agree to sign up to, Emirates 24/7 reports, citing a TRA statement published by local newspaper Emirat Alyoum. ‘The service providers in the UAE must not impose any fee for cancelling services on customers who have not requested such service in the first place,’ the TRA said in a statement.
Excerpt from:
OVETEL Operators warned over service cancellation fees
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