UK telecoms watchdog Ofcom had published results showing the number of complaints made in the last year against each major wireless, fixed line and internet service provider. In the fixed line segment, TalkTalk received the greatest number of complaints by a significant margin, with 1.16 per 1,000 customers in final quarter of 2010. This fell to 0.77 in three months ended September 2011, though this was still much higher than the next most-complained-about competitor, BT Retail, which received just 0.29 at the same date.
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OVETEL Ofcom reports on telco complaints
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